Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including more than 90 percent of the FORTUNE 500R. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony software applications, systems and services.Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results.
Avaya is in leadership positions in the following markets:
— No. 2 in worldwide Enterprise Telephony
— No. 1 worldwide in IP Telephony
— No. 1 worldwide in Voice Messaging, Unified Communications and Unified Messaging
— No. 1 in Call Centers in North America, Latin America, Asia Pacific6 and Western Europe
— No. 1 in the U.S. in PBX Maintenance Services
Avaya Global Services has more than 7,000 services experts around the globe who provide service competencies augmented by 24 network operations centers, 13 technical support centers and unique patented design and management tools.
We have approximately 500,000 service maintenance contracts worldwide.
Every day, people use 100 million of our voice mailboxes.
We employ more than 15,000 people, including some 2,000 research and development professionals worldwide.
We have about 2,500 authorized or certified partners worldwide.
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